FAQs

STUDIO POLICIES

What happens if I have to cancel my membership before I've fulfilled my contract?

We will encourage you to freeze/suspend your account if it’s for issues that may be alleviated in 3 months or less. However, if you must cancel, you will be responsible for paying 40% of what is left owing on your contract. Prepaid memberships are non-refundable.

Does my class package ever expire?

Our class packages expire 1 year from purchase date. Other promotions may vary.

Can I share my class package with another person or get a refund?

No, our class packs are non-refundable and non-transferable.

I have the 8 Classes/Month or 4 Classes/Month membership. Do my unused classes roll over?

Unused classes do not roll over to the following month. All classes must be used within the month they are allotted.

Is there an age limit?

Students must be 12 and older in order to practice in our classes. If you are between 12 and 17 years old, please bring a waiver signed by your parent/guardian on your first visit or fill one out online.

Do you offer daycare services?

We do not allow children under the age of 12 unattended in our lobby. We kindly ask that you not bring your children with you to yoga class. In the interest of our staff, community and you, we are not flexible on this policy and will not allow you into yoga class if your child is unattended.

What is your cell phone policy?

We ask that all phones are silenced or turned off prior to entering a class and stored in a cubby or locker. We ask that all cell phones stay out of our studio rooms. If a cell phone sounds during class, our front desk will try to silence the phone and leave a note as a reminder. Please turn all watches and other electronics on silent mode.

Do you have a late policy?

Yes. We have a strict 5-minute late policy. Anyone arriving more than 5 minutes after class starts will not be allowed to enter the class. We believe that a yoga class is a journey meant to have a beginning, middle and end.For online classes, we require pre-registration for classes up to the class start time to be able to receive the class link.

What happens if I leave without paying?

We are authorized to charge the drop-in fee to your account, should you leave the studio without paying.

I registered for a workshop, but I have to cancel. Can I get my money back?

No. Unfortunately, we do not offer refunds or account credit on workshops, events, or intensives.

Can I wait to pay until the day of the workshop?

All workshops must be paid upon registration. If you wait until the day of to pay, your spot will not be saved in advance.

Do you have a lost and found?

Yes. We donate items that have been here for 30 days or more.

Does my class package ever expire?

Our class packages expire 1 year from purchase date. Other promotions may vary.